سياسة الشحن
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there will be a significant delay in the shipment of your order.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | |
|---|---|---|
| On-Hand | 4–7 business days | |
| Pre-Orders | 1– 3 business weeks (Delays may occur) | |
Delivery delays can occasionally occur, especially during peak seasons or due to external factors such as customs delays.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Lost or Damaged Packages
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact r our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
📧 itshanaspace@gmail.com